M&M Laser Cutting and Engraving

Privacy Policy

  1. Introduction
  • M&M Laser Cutting and Engraving (“we”, “our”, “us”) respects your privacy.
  • This Privacy Policy explains how we collect, use, store, and protect your personal information.
  • By using our website or services, you agree to the practices described here.
  1. Information We Collect

We may collect the following personal information:

  • Full name
  • Phone number
  • Email address
  • Delivery or billing address
  • Order details (e.g., engraving or cutting specifications)
  • Communication history with us
  1. How We Collect Information

We collect personal information when you:

  • Place an order or request a quote
  • Contact us via phone, WhatsApp, or email
  • Subscribe to updates or marketing (if available)
  • Browse or use our website (cookies may apply)
  1. How We Use Your Information

We use personal information for the following purposes:

  • To process and deliver your orders
  • To provide customer support and communication
  • To personalize and improve our products and services
  • To send updates, promotions, or special offers (only if you consent)
  • To comply with legal and regulatory requirements
  1. Sharing Your Information

We do not sell, rent, or trade personal information.
Your information may only be shared with:

  • Delivery and courier partners (to complete your order)
  • Service providers (e.g., payment or website support)
  • Legal authorities if required by law
  1. Data Storage and Security
  • Your information is stored securely and accessed only by authorized team members.
  • We use reasonable measures to protect against unauthorized access, misuse, or loss of personal data.
  • Information is retained only as long as necessary to fulfill the purpose it was collected for.
  1. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct any inaccurate information
  • Request deletion of your information, where legally possible
  • Withdraw consent for marketing communications at any time
  1. Cookies and Website Use
  • Our website may use cookies to improve functionality and user experience.
  • Cookies collect anonymous data such as browser type and website usage.
  • You may disable cookies in your browser settings if you prefer.
  1. External Links
  • Our website may contain links to third-party websites.
  • We are not responsible for the privacy practices or content of those websites.
  1. Updates to This Policy
  • This Privacy Policy may be updated from time to time.
  • Any changes will be posted on this website with a new “last updated” date.
  • Continued use of our website after changes indicates acceptance of the updated policy.
  1. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

  • Phone: 079 741 7113
  • Email: info@mmlaser.co.za
  • Address: 867 Kwartsiet Street, Marble Hall, Limpopo